A Blueprint for Managed Cloud Operations
Amazon Web Services will facilitate business efficiencies, cost-benefits, and competitive advantages - but it will not simplify your operational burden. Developing a mature operational framework with ongoing governance is critical.
We can help you improve your operational model at whatever stage of maturity your cloud governance model is in. We have helped clients across multiple facets of their Cloud Operations, including runbook development, monitoring optimization, ticketing system optimization, full-stack support, and more.
Our 24x7x355 Operations Center serves clients globally and is staffed with certified AWS engineers. The team monitors, logs, tracks, and manages incidents through to resolution and will collaborate directly with your strategic vendors for escalations. We can accommodate different subscription models, from dedicated support staff with custom support SLAs, to shared support resources.